Frequently Asked Questions
What is Dr Herbal?
Dr Herbal Store is an online wellness brand offering herbal products designed to support general health and lifestyle needs using carefully selected ingredients.
How can I place an order?
You can place your order directly through our website by adding products to your cart and completing the checkout process.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) in selected areas across Pakistan.
How long does shipping take?
Orders are usually delivered within 3–7 business days depending on your location.
How can I contact customer support?
You can contact us through:
- Email: yourdrherbal@gmail.com
- Address: 1st Floor, Al Fatah Cash and Carry, Kohinoor Plaza, Jaranwala Rd, Kohinoor City Faisalabad
Are your products original?
Yes, all products sold on our website are original and quality-checked before shipping.
Can I cancel my order?
Yes, orders can be canceled before shipment. Once shipped, cancellation may not be possible.
What payment methods do you accept?
We accept Cash on Delivery and online payment methods available during checkout.